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Posts Tagged ‘customer service’

7 Freelance Clients You Want to Avoid

October 19th, 2010

Nobody is perfect and we all work differently. What might be a great system for one individual may be a positive disaster for someone else. That’s just human nature and it boils down to our individuality. Coming from my own perspective and my own experience, however, I have encountered my fair share of difficult clients [...]

Ensure Client Expectations Are Crystal Clear

September 24th, 2010

There’s a lot more that goes into freelance writing than the freelance writing itself. Part of it has to do with accounting and keeping track of the numbers. Another big part of it has to do with customer service and meeting (even if only online) with both current and potential clients. It is during these [...]

How to Manage Freelance Client Preferences

September 17th, 2010

While this is coming from the perspective of managing my freelance writing business, the same concepts can easily extend into all sorts of other kinds of businesses. When you have several clients in your portfolio and they all have their own specific preferences, requests, and specifications, how can you keep track of all that information? [...]

How to Treat Them All the Same

August 12th, 2010

Do unto others as you would have them do unto you. Treat others as you would want to be treated. However you choose to phrase it, the “Golden Rule” is something many of us learn as children. Part of it has to do with teaching us manners, but it’s more about how we choose to [...]

What to Charge Clients: HST, GST, or No Tax?

June 29th, 2010

A very important day is upon us and it will affect many people from many different walks of life. What better way to celebrate Canada Day on July 1st than to introduce another tax? It doesn’t get much more Canadian than that, right? If you live in the provinces of Ontario or British Columbia, you’ll [...]